How to Cancel SiriusXM Online (and Free Trials)
Cancelling Subscriptions · The Subgrove Team · · Updated · 6 min read
Sign in to SiriusXM's Online Account Center, open the Subscriptions tab, and cancel there. That's the first option on SiriusXM's own manage or cancel service page for anyone billed directly by SiriusXM; the other two are online chat with an agent or a phone call (866-635-8641 was the number listed when we checked in October 2026). The online cancel is real now, so you don't have to start with a call.
The catch is that this only works if SiriusXM is the company charging you. If you subscribed through the SiriusXM app on an iPhone, an Android phone, a Roku, or a T-Mobile plan, the cancel lives with that company instead. Check your card statement first: the merchant name on the charge tells you which route below is yours.
Who bills you decides where you cancel
| Who charges you | Where to cancel |
|---|---|
| SiriusXM (bought on siriusxm.com, by phone, or by mail) | Subscriptions tab in the Online Account Center, online chat, or phone |
| Apple (bought in the SiriusXM iOS app) | iPhone Settings → your name → Subscriptions → SiriusXM |
| Google Play (bought in the Android or Android TV app) | Google Play's subscription settings |
| Roku (bought in the SiriusXM Roku app) | my.roku.com → Manage your subscriptions — not inside the SiriusXM app |
| T-Mobile (added to a postpaid T-Mobile bill) | T-Mobile account or app → Manage add-ons → deselect SiriusXM |
All five paths come from SiriusXM's help page. Two warnings from that page apply to the app-store routes: cancel more than 24 hours before the renewal date or it "might renew," and "uninstalling the SiriusXM app will not cancel your subscription."
Cancel SiriusXM online in the account center
- Sign in at siriusxm.com and go to the Online Account Center.
- Open the Subscriptions tab and pick the subscription you want to end. If more than one radio or vehicle is on the account, check that you've chosen the right one.
- Choose to cancel and work through the prompts. If a discounted rate appears along the way, you can decline it and continue.
- Save the confirmation — screenshot the final screen and keep the email, along with the end date it shows.
If the online flow doesn't offer a cancel for your plan, switch to chat. SiriusXM's contact page says chat agents are available 24/7.
Cancel by chat or phone without getting talked into a new deal
When a person handles the cancel, you may be offered a lower rate to stay. Whether to take it is your call. If you do, write down when the discount ends, because that's when the full price comes back. If you don't, keep it short:
You: I'd like to cancel my subscription today. I'm not looking for a different plan.
If offered a discount: No thank you. Please go ahead and cancel.
Before you close: Can you confirm it's cancelled, tell me the date service ends, and give me a confirmation number?
In chat you can paste the same line as often as you need. On the phone, have your Radio ID (also called the ESN) or account number ready, and note the agent's name and the time of the call. You're cancelled when you have a confirmation number and an end date, not before.
How to cancel a SiriusXM trial (and when you don't need to)
Whether a trial will charge you depends on how it started.
- A trial that came with your car usually ends on its own. SiriusXM's Customer Agreement says subscriptions "included with the purchase or lease of a vehicle do not automatically renew"; service stops at the end of the stated term. There's nothing to cancel unless you've since added a paid plan.
- A trial or promo you signed up for with a card does renew. The same agreement says paid plans, "including those starting with a free period, will automatically renew… until cancelled." That covers offers like the one on SiriusXM's trial page: Platinum for $2 for the first 3 months, which then renews monthly at "then-current rates (currently $31.99/month)."
- Subscribing mid-trial doesn't cost you the rest of the trial. The trial page says you won't be charged for the plan you pick "until your trial subscription is over." That's also why people forget they signed up: the first real charge lands weeks later.
To cancel a card-backed trial or promo, use the same online, chat, or phone routes above, and do it at least 24 hours before the renewal date. The agreement adds that a cancellation during a free trial "may become effective immediately," so you could lose the remaining free days. If you'd rather keep listening until the end, cancel a couple of days before it converts rather than the day you sign up.
Refunds: the 7-day and 30-day windows
Most SiriusXM cancellations stop future charges only. Per the Customer Agreement, an audio cancellation takes effect "at the end of your current Subscription Period," with no refund for the partial period. There are two exceptions worth knowing:
- Monthly plans: cancel within 7 days of the start date and the subscription ends immediately, with a pro-rata refund if you ask for one. This doesn't apply to later monthly renewals.
- Quarterly or annual plans: cancel within 30 days of the start or of any renewal charge and the same immediate end and pro-rata refund apply. If an annual plan just renewed and you didn't want it, you have a month to act.
One more line in the agreement catches car owners: "Selling, losing, trading in your vehicle or not using the Service" doesn't cancel a paid subscription. If you're selling the car, cancel or transfer the plan yourself.
If you only need a break: suspend instead
SiriusXM lets you temporarily suspend service once per calendar year for up to six months. It restarts automatically on the date you choose or at the six-month mark, whichever is earlier. A suspension doesn't move a promo's end date, and it can't be done online; the help page gives (866) 635-8642 as the number to call.
Where a reminder helps
The SiriusXM charge that surprises people is usually the first full-price month after a $2 promo, or an annual renewal they forgot they'd agreed to. In Subgrove, enter the date the promo ends (or the annual renewal date) by hand and choose how many days of warning you want, from 0 to 60; you'll get a push or email reminder before it bills. There's no bank connection, so it only knows what you tell it.
If a company makes leaving harder than joining, our click-to-cancel explainer covers what the rules do and don't require.
SiriusXM cancellation FAQ
Can I cancel SiriusXM online without calling? Yes, if SiriusXM bills you directly: its help page lists the Subscriptions tab in the Online Account Center as a way to cancel. Chat is available 24/7 if that doesn't work for your plan.
Why can't I find SiriusXM in my account's subscriptions? You're probably billed by Apple, Google Play, Roku or T-Mobile. Cancel through that company; SiriusXM can't cancel a subscription it doesn't bill.
Do I need to cancel the free trial that came with my car? Usually not. Trials included with a vehicle purchase or lease don't automatically renew under SiriusXM's Customer Agreement. If you added a paid plan or a promo with a card, that plan does renew and needs cancelling.
Will I get a refund? Only within the windows: 7 days from the start of a monthly plan, or 30 days from the start or renewal of a quarterly or annual plan. Otherwise the cancellation stops the next charge and service runs to the end of the period you paid for.
Does selling my car cancel SiriusXM? No. The agreement says selling or trading in the vehicle doesn't cancel the subscription. Cancel it or transfer it to another vehicle yourself.
For other services with their own traps, start from our guide to cancelling any subscription, and keep the habit of cancelling before the renewal, not after.