How to Cancel Netflix on Any Device

To cancel Netflix, sign in at netflix.com, open the Manage membership page from your Account, choose Cancel, then Finish Cancellation. Netflix's own How to cancel Netflix help article lists exactly those steps and says a confirmation email follows. That works for anyone Netflix bills directly. If Apple, Google, or a phone or TV provider bills you instead, the cancel option won't appear on your Netflix account and you have to stop the charge with them.

Deleting the app or signing out does nothing to your billing. Netflix's help page is blunt about it: cancelling through your account is "the only way" to end the membership.

Check who charges you before you start

Your bank or card statement answers this in seconds. A charge from Netflix means Netflix bills you; a charge labelled Apple, Google, or your mobile, broadband, or TV company means that company does.

Who bills you	Where the cancel option lives
Netflix (card, PayPal, gift card)	Netflix Account → Manage membership
Apple (App Store subscription)	iPhone or iPad Settings → your name → Subscriptions
Google Play	Google Play → Payments & subscriptions → Subscriptions
A phone, internet, or TV package	That provider's account or support line

You can also check from Netflix's side. On your Account page, look under Membership. According to Netflix's help article, anyone who can't cancel there will see either a link that walks them through cancelling with their payment partner or instructions to contact that partner.

Cancelling on netflix.com (direct billing)

This route works in any desktop or phone browser, and in the Netflix app on phones.

1. Sign in at netflix.com and select your profile icon, then Account.
2. Open Manage membership (the help centre calls it the "Manage your membership" page).
3. Select Cancel.
4. On the next screen, select Finish Cancellation.
5. Look for the confirmation email. Keep it until your access has actually ended.

The only extra screen you're likely to meet is an offer to pause instead, covered below. There's no phone call and no cancellation fee, because Netflix sells only monthly plans; its billing help page says it does "not offer annual, multi-month, or lifetime membership plans."

Netflix billed through Apple on an iPhone or iPad

If you subscribed inside the Netflix app on an iPhone and paid with your Apple Account, Apple holds the subscription and Netflix can't switch it off. Apple's cancel a subscription page gives this path:

1. Open Settings and tap your name.
2. Tap Subscriptions.
3. Tap Netflix.
4. Tap Cancel Subscription (you may need to scroll down to see it).

Apple adds one useful detail: if there's no Cancel button, or you see an expiration message in red, the subscription is already cancelled. If Netflix isn't in the Subscriptions list at all, Apple isn't your biller and you should use the website steps instead.

Netflix billed through Google Play on Android

Google's cancel, pause, or change a subscription help page gives the path for Android:

1. Open subscriptions in Google Play (Play Store app → profile icon → Payments & subscriptions → Subscriptions).
2. Select Netflix.
3. Tap Cancel subscription, then follow Google's prompts to confirm.

Google's page also warns that uninstalling an app doesn't cancel its subscription, which matches Netflix's own warning about deleting the app.

Netflix that comes with a phone or TV plan

When Netflix is bundled into a mobile, broadband, or TV package, the provider is the one paying Netflix, so your Account page will point you to them. Cancelling usually means changing your package with that provider, and it can affect the price of the package itself, so ask before you confirm. If you're going the other way, moving onto a package that includes Netflix, Netflix says you don't need to cancel at all: link your existing account to the package and Netflix stops charging your own card.

Pause instead of cancelling

If you're leaving for a month or two rather than for good, Netflix lets some members pause. The rules from its help page:

• One month at a time, three months in total. You keep watching until your next billing date; that charge is skipped and the account pauses for a month. A week before it unpauses you can extend, up to three months overall.
• Not on every plan or payment method. Pausing isn't offered on the Basic plan, and isn't available with Direct Debit, gift cards, or some partner billing.
• No streaming while paused. You can still browse and add titles to My List.
• Unpausing early charges you immediately and resets your billing date.

To pause, go to the cancel page and choose Pause for 1 Month rather than Finish Cancellation. Another option is to drop to a cheaper plan: Netflix's plan change page says a downgrade takes effect on your next billing date, so you keep the higher plan until then. Current US prices for each tier are on our Netflix price history page.

When access ends and what Netflix keeps

• You keep watching until the paid period runs out. Netflix says that if you cancel with time left, the account closes automatically at the end of the billing period; your Payment History shows the date. You won't be charged again unless you restart.
• Accounts on hold close at once. If a payment failed and your account is on hold, cancelling ends it immediately.
• Gift card balances keep you going. Netflix lets you keep watching for as many months as a remaining gift card or promotional balance covers.
• Your history is kept for 24 months. Netflix's help page says it keeps Viewing Activity, recommendations, ratings, account details, and game saves for 24 months after the account closes. (Older guides, including an earlier version of this one, said ten months.)

One step people skip: Netflix recommends changing your password after you cancel and ticking Sign out of all devices, so nobody still logged in on a TV or tablet can restart the account on your card.

Restarting Netflix later

According to Netflix's restart guide, you should choose Sign In, not Get Started or Join Now, so you reopen your old account rather than creating a new one. If your paid period hasn't ended yet, look for an Undo Cancel Request banner or a Restart Membership button on the Account page; your profiles, My List, and billing date stay as they were. After the account has closed, restarting still brings back your profiles and payment details, but your billing date may move to the day you restart.

If you once paid through Apple or Google and now restart on netflix.com, check the Account page afterwards. You want exactly one active subscription, billed by the company you expect.

If you were charged after you cancelled

First confirm the cancellation actually went through: find the email, and check the Account page for a closing date. A charge from Apple or Google after cancelling on netflix.com usually means the subscription was never Netflix's to cancel. Netflix's cancellation article says nothing about refunding a period that has already started, so the dependable fix is timing: cancel a few days before your billing date, as we explain in cancel before the renewal, not after. For what US law does and doesn't require of companies here, see your rights under click-to-cancel rules.

A heads-up before the next charge

A Netflix charge you've stopped noticing is easy to pay for months after you've stopped watching. Subgrove lets you note Netflix's price and billing date by hand, no bank link, and sends a push or email reminder however many days before renewal you choose. That gives you time to pause, downgrade, or cancel before the money moves.

Netflix cancellation FAQ

Why is there no Cancel button on my Netflix account? Someone else bills you. The Membership section of your Account page will either link you to the right place or tell you which partner to contact, usually Apple, Google, or your phone or TV provider.

Does deleting the Netflix app cancel my membership? No. Netflix and Google both say removing the app leaves the subscription running. You have to cancel from your account or with whoever bills you.

Can I keep watching after I cancel? Yes, until the end of the billing period you already paid for. The exception is an account on hold for a failed payment, which closes as soon as you cancel.

How long does Netflix keep my profiles and history? Netflix's help page says 24 months after the account closes, covering viewing activity, recommendations, ratings, account details, and game saves.

Is pausing better than cancelling? For a short break, often yes: you skip up to three monthly charges and come back without setting anything up again. It isn't available on the Basic plan or with some payment methods, and you can't watch while paused.

Netflix is one of the easier services to leave once you know who bills you. For the same approach applied to gyms, newspapers, software, and phone-store subscriptions, see our guide to cancelling any subscription.