How to Cancel Peloton in 2026 (All-Access vs App Membership)
Cancelling Subscriptions · The Subgrove Team · · 9 min read
If you're trying to figure out how to cancel Peloton, the first thing to sort out is which Peloton you're actually paying for — because there are two, and they cancel in completely different places. Get this wrong and you can spend twenty minutes clicking through your Peloton account looking for a cancel button that was never going to be there, because your charge lives inside Apple or Google.
So before anything else: are you paying for the All-Access Membership (the one tied to a Peloton Bike, Bike+, Tread, or Row) or the Peloton App membership (the classes-only subscription you can use on a phone, tablet, or non-Peloton equipment)? The answer decides everything below. Let's cancel Peloton the right way, without an extra month you didn't mean to pay for.
All-Access vs App membership: which one do you have?
The quickest tell is what unlocked your classes. If you bought a piece of Peloton hardware, the recurring charge is almost certainly the All-Access Membership — it's the subscription that turns the bike or tread into a connected device with live and on-demand classes, and it's billed by Peloton directly. If you never bought Peloton equipment and you're streaming classes on your phone or tablet, you have the App membership.
Here's the comparison that matters, because it also tells you where to go to cancel:
| All-Access Membership | Peloton App membership | |
|---|---|---|
| What it's for | Unlocks classes on Peloton hardware (Bike, Bike+, Tread, Row) | Classes on phone, tablet, TV, or non-Peloton equipment |
| Who pays it | The household that owns the hardware | Individual app subscribers |
| Typically billed by | Peloton, directly | Peloton or Apple/Google, depending on how you signed up |
| Where you cancel | Your Peloton account (online) | Where you signed up — Peloton, the App Store, or Google Play |
| Covers multiple users? | Yes — one membership covers the whole household | Usually one account |
Prices change and vary by region and plan, so we're not going to quote hard numbers here — check your own account or statement for what you're actually paying as of this writing. The important structural facts are: the All-Access Membership is one charge per household tied to your equipment, and the App membership is a personal subscription that might not be billed by Peloton at all.
How to cancel Peloton All-Access Membership
The All-Access Membership is billed by Peloton, so you cancel it through your Peloton account rather than through Apple or Google. As of this writing, the flow looks like this:
- Sign in to your Peloton account at the Peloton website (the Membership settings are easiest to reach in a browser rather than on the bike's touchscreen).
- Open your account or subscription settings and find the Membership section.
- Select the All-Access Membership and choose the option to cancel (some accounts show a Pause or Cancel step here — more on pausing below).
- Follow the prompts and confirm. You may be asked why you're leaving; you don't owe a detailed answer.
- Look for a confirmation email. Save it. That email, with its effective date, is your proof if a charge shows up later.
A few things worth knowing before you pull the trigger. Cancelling the All-Access Membership affects the whole household — anyone sharing that bike or tread loses their connected-class access too, so give housemates a heads-up. And cancellation generally takes effect at the end of your current billing period, not the instant you click. You've already paid through that date, so you keep full access until then; there's usually no partial refund for the unused part of the month, which is exactly why timing matters.
The reliable move with any subscription is to cancel a few days before the renewal date, not after it charges. Peloton refunds for a renewal you meant to cancel are not something to count on. More on that in our note on why you cancel before the renewal, not after.
What happens to the bike after you cancel All-Access?
This is the question that keeps people from cancelling, so let's be clear about it. Cancelling the All-Access Membership does not brick your hardware, but it does strip out most of what made it a Peloton. Without an active membership you lose live and on-demand classes, the leaderboard, structured programs, and your metrics tracking through classes.
What you keep, as of this writing, is limited. The bike still functions as a bike — you can pedal — and Peloton has generally offered a basic "Just Ride" free mode plus some scenic rides that let you ride along to video without an instructor or a full class. It's enough to keep the machine useful as exercise equipment, but it is not the connected experience you were paying for. If losing classes entirely is the sticking point, look hard at pausing instead of cancelling.
Pause Peloton instead of cancel (the underrated option)
If your reason for cancelling is temporary — you're traveling, injured, tightening the budget for a couple of months, or just not riding right now — pausing is usually the better call than a full cancel. Peloton has offered a pause feature that lets you suspend your All-Access Membership for a set number of months. During the pause you're not billed and you don't have class access, and at the end of the pause window your membership automatically resumes.
The advantages over cancelling: you keep your account, workout history, follows, and settings intact, and you skip the friction of resubscribing later. The catch is that a pause is temporary by design — it auto-resumes and starts billing you again when the window ends, so a pause is a thing you also need to remember. Availability, the maximum pause length, and the exact steps may vary, so check what your account offers as of this writing. If you truly want out for good, cancel; if you're just taking a break, pause.
How to cancel the Peloton App membership (including Apple/Google billing)
This is where the most people get stuck, because the App membership isn't always billed by Peloton. Where you cancel depends entirely on where you originally subscribed. Cancelling in the wrong place — for example, deleting the app or "cancelling" in your Peloton profile when Apple is the one charging you — does not stop the billing.
Figure out your billing source first:
- If you subscribed through Peloton directly (on the web or via a Peloton account), cancel in your Peloton account settings, the same way as All-Access above.
- If you subscribed through the Apple App Store (you started your app trial or subscription on an iPhone/iPad), you must cancel in Apple's subscription settings.
- If you subscribed through Google Play (on an Android device), you must cancel in Google Play's subscriptions.
A reliable way to tell: check your receipts. An email receipt from Apple or Google — rather than from Peloton — means the platform is your biller, and that's where the cancel button lives.
To cancel Peloton billed through Apple:
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions.
- Find Peloton in the list and tap it.
- Tap Cancel Subscription and confirm.
To cancel Peloton billed through Google:
- Open the Google Play Store app.
- Tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select Peloton.
- Tap Cancel subscription and follow the prompts.
As with All-Access, cancelling an App membership generally leaves your access active until the end of the current billing period, and there's typically no prorated refund for the remainder. And deleting the app by itself never cancels anything — it just removes the app while the charge quietly continues.
Set a reminder so the last renewal doesn't surprise you
Whichever Peloton you're cancelling, the failure mode is the same: you mean to cancel, life gets busy, and the renewal charges before you get to it — or a paused membership silently resumes. Both are timing problems, and a note buried in your calendar two weeks out is exactly the kind of thing that gets dismissed and forgotten. A push notification a few days before the date is the kind that actually gets read.
That's the gap Subgrove is built to close. It's a privacy-first, manual subscription tracker — no bank linking — so you add your Peloton membership yourself in about a minute, and it sends a push reminder ahead of each renewal, with the timing set per subscription. Add the All-Access renewal date, or the day a pause is due to auto-resume, and you'll get pinged before your money moves rather than after. On an iPhone you'll need iOS 16.4 or later and the app installed to your home screen for push to work; once it's there, it quietly does the remembering for you.
Peloton isn't the hardest subscription to leave — the steps are genuinely straightforward once you know which product and which biller you're dealing with. The only real trap is time slipping past a renewal you meant to catch. A reminder turns "why did Peloton charge me again?" into "right, cancel before Friday."
Frequently asked questions
How do I know if I have All-Access or the App membership? If you bought Peloton hardware and take classes on it, you almost certainly have the All-Access Membership, billed by Peloton. If you stream classes on a phone, tablet, or non-Peloton gear without owning a Peloton machine, you have the App membership — which may be billed by Peloton, Apple, or Google depending on how you signed up.
Can I still use my Peloton bike after cancelling All-Access? Yes, but with much less. The hardware still works as an exercise bike, and Peloton has generally offered a free "Just Ride" mode plus some scenic rides as of this writing. You lose live and on-demand classes, the leaderboard, programs, and class-based metrics — the connected experience the membership pays for.
Why can't I find a cancel button in my Peloton account? Most likely because your App membership is billed by Apple or Google, not Peloton. In that case the cancel option lives in your iPhone's Subscriptions settings or in Google Play, not in your Peloton profile. Check whether your receipts come from Apple or Google to confirm.
Should I pause Peloton instead of cancelling? If your break is temporary, yes — pausing suspends billing while keeping your account, history, and settings, and it auto-resumes when the pause window ends. If you want out permanently, cancel instead. Just remember a paused membership will start charging again on its own, so set a reminder for the resume date.
Will I get a refund for the rest of the month after I cancel? Usually not. Cancelling generally takes effect at the end of your current billing period, and you keep access until then, but there's typically no prorated refund for the unused portion — which is why cancelling a few days before renewal, rather than after, is the safe play.
If you want the broader playbook for getting out of any recurring charge cleanly — finding the real biller, timing it around the renewal, and keeping your proof — our guide to cancelling any subscription covers the patterns that show up again and again, Peloton included.